Technical Support

Last updated: June 7, 2026

If you need help with BeBetter, you can contact us or check the common questions below.

1. Contact

Email: [email protected]

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2. Common Questions

Q: How does pose detection work?

A: BeBetter uses on-device AI (MediaPipe) to detect your body landmarks through the camera in real time. Your camera feed is analyzed locally — no video is uploaded or stored. The app tracks joint angles to count reps and give form feedback.

Q: What exercises are supported?

A: Currently supported: Squat, Push-up, Bicep Curl, Lunge, and Glute Bridge. More exercises are being developed.

Q: What camera position is best?

A: Each exercise has a recommended camera angle for optimal detection. For squats, lunges, and bicep curls: place your phone on a stable surface at body height in front or to the side. For push-ups: place the camera on the ground in front of your head. For glute bridges: side view at body height.

Q: Why doesn't the rep counting start?

A: Make sure your full body is visible in the camera frame with good lighting. Hold the starting pose steady for a moment — the app needs to confirm your ready position before counting begins. If you see form feedback in red, adjust your posture to match the guidance.

Q: How do I create a training plan?

A: Go to the Plans tab, tap the + button, and select exercises, sets, and rep targets. Tap days on the calendar to assign workouts. You can also start from one of our pre-built plans on the Home page.

Q: Can I use my Apple Watch?

A: Yes. The BeBetter Apple Watch companion app tracks your heart rate and syncs it to your iPhone during workouts. Make sure both devices have Bluetooth and Wi-Fi enabled.

Q: Is my workout data backed up?

A: Your workout data is stored locally. If you have iCloud enabled, your SwiftData records may sync across your devices. We recommend regularly reviewing your training history in the Activity tab.

3. Legal

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